Martin Kirk
Martin KirkDirector of Research at the University of Brithish Columbia
Martin Kirk is the recent past president of CARA, the Canadian Association of Research Administrators and is current co-chair of the INORMS council. Martin has a BSc in chemistry from Heriot-Watt University in Edinburgh and a PhD in applied chemistry from the University of Calgary in Canada. He has worked for 20 years in university administration. Martin is currently the director of Research Services at UBC, a top 3 university in Canada, 37 globally (THE) with 52,000 students and research revenues of $600M, annually.

Martin will present on the topic of research administration performance.
He will discuss:
1. Metrics that are appropriate for monitoring research administration efficiency and a case study of measures that have been used by the U15 (largest 15 research institutions in Canada)
2. Researcher Surveys that have been deployed at UBC and other Canadian Institutions to gauge researcher satisfaction with research admin and identify areas that need to be strengthened
3. A Unit review template that Martin created and has utilized in reviewing administrative effectiveness in numerous Canadian universities
All of these tools are important in monitoring the effectiveness of an Office of Research Services and Compliance administration. Of course once we know where we need to improve it is time to roll up your sleeves and create a quality strategic plan….. But that’s a topic for another day!

Simon Kerridge
Simon KerridgeDirector of Research Services at the University of Kent
Simon Kerridge is Director of Research Services at the University of Kent, where he is responsible for all aspects of the research support including pre-award, post-award, information, strategy, assessment and governance. He has over 20 years’ experience as a research managers and is the Chair of the UK Association of Research Managers and Administrators (to July 2016) and a member of the Board of CASRAI, the Consortia Advancing Standards in Research Administration Information. He is passionate about the development of Research Management and Administration as a profession and is currently PI of the RAAAP (Research Administration As A Profession) project – see https://raaapworldwide.wordpress.com/. Simon has served on a number of national inititaives, including for Research Councils UK, HEFCE, Universities UK, Jisc, and Vitae; most recently he was part of the steering group that produced The Metric Tide report. He has led a number of research management projects and spoken on these and many other RMA related subjects for various sector bodies and events including AUA, BUFDG, DARMA, EARMA, EuroCRIS, INORMS, Jisc, Million+, NCURA, RCUK, RSP, SRA-I, UKCGE, Vitae and of course many times for ARMA. He holds a professional doctorate in Electronic Research Administration.

Benchmarking Research Services in the UK
There are many benchmarks for research activities, mainly in the area of research awards (eg income), academic outputs (eg citations) and other outcome (eg patents) and these are perhaps exemplified by the Snowball metrics recipe books and explored in The Metric Tide report. Much less progress has been made in the area of metrics for research support – how do we benchmark the performance of ours research offices? There are some ad hoc surveys covering areas such as number of staff required to support a certain volume of research applications, but there are many variables which are difficult to account for, such as the degree of decentralisation of the institution, the complexity of the type of proposal, and the level and type of support provided. The talk will unfortunately not provide solutions to these issues, but will aim highlight them in order to help inform the discussions at the conference.

Koen Verhoef
Koen VerhoefHead of the Technology Transfer Office of the Netherlands Cancer Institute
Koen Verhoef studied Molecular Biology at VU University in Amsterdam (1993) and went on to earn a PhD in Virology from the University of Amsterdam (1999). During his post-doctoral scientific career he received two EMBO fellowships that allowed him to conduct research at the University of Heidelberg (1998-1999) and at Oxford University (2000-2001). In 2001 he started as a technology transfer manager with MRC Technology, the commercialisation company of the Medical Research Council in London, UK. In 2003 he moved back to the Netherlands where he founded the Technology Transfer Office at VU University Medical Centre in Amsterdam, which soon expanded its activities to the other Faculties of VU University. In April 2009 he became the head of the Technology Transfer Office of the Netherlands Cancer Institute – Antoni van Leeuwenhoek hospital (NKI-AVL). Koen is an active member of ASTP-Proton, the European professional association for Knowledge Transfer, and served on its Board between 2010 and 2014.

Mr. Verhoef will present a European perspective of measuring quality and performance of innovation support activities. His presentation will be based on his practical experience as manager of a Technology Transfer Office in the Netherlands, as well as from a more general perspective looking at innovation capacity and impact across Europe. He will highlight some of the factors and challenges that should be considered when evaluating relevant metrics and performance indicators for measuring performance as well as potential benchmarking quality across different organisations.

Halldór Jónsson
Halldór JónssonDirector of the Division of Science and Innovation at the University of Iceland
Andrew Telles
Andrew TellesInnovation Advisor at the University of Gothenburg
Ingibjörg Gunnarsdóttir
Ingibjörg GunnarsdóttirProfessor at the Faculty of Food Science and Nutrition and Head of the Unit for Nutrition Research at University of Iceland and Landspitali University hospital.
Rúnar Unnþórsson
Rúnar UnnþórssonProfessor at the faculty of Industrial Engineering, Mechanical Engineering and Computer Science